She has worked in various roles in academic libraries. Her library journey, beginning as a student worker in the Brown Library at Abilene Christian University in 2004 to her current position as director of the HST library, has given her a love of the many and varied functions of a library. She is especially convinced that the excellence of a library hinges largely on its ability to provide hospitality as well as knowledge to its community.
Jessica and her husband, Cameron, attend the Holmes Road Church of Christ where Cameron serves as minister. While neither were born in Memphis, both consider it to be home and quite possibly the best place on earth.